Dear guardians,
We made a weekly maintenance today to add some new contents and switch to a new domain. After the maintenance, many users who play game on Facebook can't find their game character but are asked to create a new one. We feel very sorry for that and suggest following steps to fix that:
1. Log out of bot website (http://www.gametous.com, http://www.eleasure.com) and game (on Facebook or on Website)
2. Clear your browser cache, restart the browser and log in back.
3. Visit the game here https://apps.facebook.com/playgodnow
If the above method doesn't work, please just create a new profile to play. Write us an email to cs@eleasure.com or submit a ticket (the ticket system is off now, but will be open in hours). Tell us your facebook email, both your original character and new character.
i.e.
Orignial character: s1.abc
New charcter: s2.def
FB email: abc@def.com
We will recover your original character within hours. After this gets fixed, we will send accounts affected compensation gifts.
Thank you for your patience!
The Eleasure Team
Jul 18th, 2019
About today's maintenance
Re: About today's maintenance
I cleaned the cash follow your instructions, but my char, level, and my diamonds are is always lost on server 05. i have a new char. please help me to recover my first char.thanks.
Re: About today's maintenance
1175575 wrote:I cleaned the cash follow your instructions, but my char, level, and my diamonds are is always lost on server 05. i have a new char. please help me to recover my first char.thanks.
Please PM me your original char name?
Re: About today's maintenance
Hi admin, My Original account on S4 with ingame name Orduno Kathe is still missing. Can you please fix it? Thank you in advance. The newly occupied character is named Morant Chris.
Re: About today's maintenance
mon perso a disparue de mon compte facebook,
il me demande d en crée un nouveau, se que je n est pas fait.
retrouver mon perso s il vous plait.
S3 TrueDballs
il me demande d en crée un nouveau, se que je n est pas fait.
retrouver mon perso s il vous plait.
S3 TrueDballs
Re: About today's maintenance
1175549 wrote:Hi admin, My Original account on S4 with ingame name Orduno Kathe is still missing. Can you please fix it? Thank you in advance. The newly occupied character is named Morant Chris.
Hi, please log out of both game, and website; then log in back.
Re: About today's maintenance
bonjour , j ai suivi vos instructions et impossible de récupérer mon personnage sur s3 au nom de stygmata sur gametous. il m a fait recreer un nouveaux personnage sur eleasure au nom caradonna norine hors je voudrais mon warrior stygmata et de plus en rechargeant sur stygmata il a mis ma recharge sur l autre personnage caradonna dorine .merci de faire le nécessaire que je puisse recupere mon perso ainsi que ma recharge
Re: About today's maintenance
you always deleted my character gm..why??oh why??