recharge problem
- lisahancs1
- Posts: 1
- Joined: Wed Jul 03, 2019 7:26 am
recharge problem
hello when i try to recharge on server 9 the option where you choose character name is incorrect to the name i play in the game could someone please help as dont want to recharge on a character that i do not have
Re: recharge problem
lisahancs1 wrote:hello when i try to recharge on server 9 the option where you choose character name is incorrect to the name i play in the game could someone please help as dont want to recharge on a character that i do not have
Hello dont give the account acess to anyone but leave me the name of character do u want recharge and i will talk to the game Mastrer
I am the Mentor of S9 Crown
Re: recharge problem
Crown wrote:lisahancs1 wrote:hello when i try to recharge on server 9 the option where you choose character name is incorrect to the name i play in the game could someone please help as dont want to recharge on a character that i do not have
Hello dont give the account acess to anyone but leave me the name of character do u want recharge and i will talk to the game Mastrer
I am the Mentor of S9 Crown
try follow this steps https://www.youtube.com/watch?v=XXpENjv ... e=youtu.be
Re: recharge problem
lisahancs1 wrote:hello when i try to recharge on server 9 the option where you choose character name is incorrect to the name i play in the game could someone please help as dont want to recharge on a character that i do not have
Hi Lisa, this happens if you have used more than one accounts or share the same computer with another player.
Please follow these steps ro resolve the problem:
1. Log out of our website, including forums and support center;
2. Log out of all Facebook accounts of the browser you use;
3. Sign in again with your own profile.
This should help. If the problem persists, please make a reply here again. Thanks.
GM Bladesoul
Re: recharge problem
And also thanks for Crown's kindness.